Hi, my name is Kim Silvernail and I am a Client Care Coordinator Team Lead here at Trademark Inspection Services, LLC. I have two cats, Rocky and Oreo and a dog, Tank. I love going up to the property up north. I lived in Alaska for a few years (2014-2017). I miss the wild life and seeing the mountains. I love to quilt.

My Work History

I have worked in customer service since 2002 in many different ways. I also took a break from customer service 2013-2018 to do home health care and being a nanny. First, I was a tow truck dispatcher for two local companies, then I worked at Gerard Tuxedo for a while. I became a store manager at a Little Caesars, then I found my way here.

What I Do For Trademark Inspection Services, LLC

I am a Client Care Coordinator Lead, which means I assist our clients in booking their appointments. I assist the realtors sometimes when they call in to book appointments. If our inspectors need anything changed I take care of it as well. I also work with the Marketing Department.

Why I Love Working At Trademark Inspection Services, LLC

I love working with Trademark because since the day of my interview they have been so warm and welcoming. It’s a family here at Trademark. The staff is a great group of people. Working here has been a game changer. I actually love coming into work every day.

Learn about other Trademark Inspection Services Team Members